Our mission is to give every client the finest in design, installation, and service; to listen and respond; to focus on every detail; and to make the process a pleasure. It’s a promise — a promise we have kept for fifty years — from our family to yours.
Custom Kitchens Inc. is a family owned and operated company that has been serving Richmond homeowners for over 55 years.
When you choose to let us improve your home, we consider it an honor, and we do not take the task lightly. Our mission is to provide every single client the finest design, installation and service. We do this by listening carefully to your needs and responding to each and every one of them while giving you ideas, inspiration and expertise along the way. We focus on every detail of your project, removing the stress from you and allowing you to take pleasure in the process of making your home a more beautiful place to live.
For over 55 years, the Hendrick family has been honoring the commitment Arthur Hendrick made when he started this company after returning home from World War II: “Our primary goal is to respect our clients, and deliver everything we promise.” Although simply stated, it’s a big goal that our entire team aims to live up to every day.
Arthur began the business in 1957 after returning home from the war and spending years in the appliance section at Thalhimer’s department store. There he learned the principles of customer service along with technical skills such as drafting and design, and of course he learned about kitchens. Soon enough Arthur’s sons, Richard and David, began working for their father, learning the ins and outs of the business. They now run the company together with the same dedication that has made Custom Kitchens the choice for generations of Richmond families.
After nearly 60 years in business, we have helped thousands of Richmond families make their homes more beautiful, functional, pleasant places to live. We believe design should be functional, but that it should also be fun, and that the process should be a pleasant experience for our clients. Multiple repeat clients and serving several generations of the same families lets us know that we are living up to our goal of putting our customers first.
We have always employed our own designers, carpenters, craftsmen and installers and we hold everyone on the team up to the highest standards. While the technology, equipment and design influences that our team uses have changed over time, their fundamental process has not. We listen, we do it right, we do it on time, and that will never change.
Featured Vendors & Trade Partners
We are proud to work with several premier builders and architects in the Richmond and Central Virginia region. We provide a great value to their clients by providing the best customized experience in kitchen and bath design possible.
Architects & Contractors
We are always looking to create new partnerships, so if you’d like to learn more about how we work with builders, contractors and architects - contact us. We know your clients will be happy with the experience and you’ll appreciate the amount of work we can take off your plate while managing your client through the design and installation process.